Nova Help Center

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How do I change my password?

Reset Password

Follow these steps if you need to change your password:

  • Go to the Business Portal and log in to your account.
  • Once logged in, click Account.
  • In the Account section, you’ll find an option to change your password.
  • Enter your new password twice in the provided fields.
  • After entering your new password, click the “Save Changes” button to confirm the update.

Forgotten Password

  • When logging in, simply click the “Lost Your Password?” link below the login fields.
  • Type in the email address you used to create the account.
  • Click “Reset Password”.