Acrylic Back Lit Channel Letters

Frequently asked Questions

What are the parts of Acrylic Back Lit Channel Letters?

  • Front and Side Acrylic: Customizable with any Pantone color.
  • LED Light: Available in 6500K cool white, 3000K warm white, or RGB LED for color customization. Additional color temperatures (2700K, 4000K, 5000K, 7000K, 10000K) are available with a $150 USD fee and 2 weeks extra lead time.
  • Back Acrylic Cover (Reveal): 1/5″ (5mm) white acrylic.

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How can I customize the face and the sides of an Acrylic Back Lit Channel Letter?

The Acrylic Back Lit Channel sign can be customized through painting the body of the signage. The face (front cover) and the sides (return) of the back lit channel letter can be painted using the same color.

You can choose from our Standard Color list or use a custom color. 

If you prefer a custom color, we will match the paint with the Pantone Color code you will have to send to us. This can be done through our Instant Quote page for Acrylic Back Lit Channel Letters. Simply select Color, click Custom Color, and then a field where you can write the Pantone Color will appear.

What are the materials used for Acrylic Channel Letters?

The Acrylic Channel Signs are crafted with high-quality acrylic for both the face and the body, which provides durability and a sleek look. The body provides structural support, while the acrylic faces offer a clean appearance. 

Each channel letter or logo sign includes UL & cUL-listed power supplies and wiring for the LED and electrical elements for reliable performance in commercial establishments.

We offer five LED options to suit various needs: 6500K White (Default), 3000K Warm White, Red, Green, and Blue.

Additional color temperatures (2700K, 4000K, 5000K, 7000K, 10000K) are available with a $150 USD fee and 2 weeks extra lead time.

What is UL & cUL Listing?

Underwriters Laboratories (UL) and Underwriters Laboratories of Canada (cUL) are independent safety science organizations that test and certify products to meet specific safety standards

A UL or cUL mark indicates that a product, particularly electrical products, has undergone various evaluations to ensure it complies with the safety requirements of the United States or Canada. These certifications are essential for consumer confidence and regulatory compliance, especially for commercial areas. 

Note that UL and cUL certifications cannot be used interchangeably. Products certified for one country may not necessarily meet the safety standards of the other.

Purpose of the certifications

Testing the products before they go to the market allows these groups to identify and address potential hazards they may cause to consumers. Strict standards for electrical products are crucial, and having these certifications builds consumer trust because they know the products they’re purchasing are safe to use for their business. 

What are your UL & cUL listed products? 

What illuminated signage options are available?

LED NEON

Modern, energy-efficient alternative to traditional neon with vibrant colors and customizable designs.

LIGHTBOX SIGN

Illuminated sign with a translucent face where graphics are placed.

What are the size limits of Channel Letters/Logo Signs?

Choosing the right channel letter size is important for both aesthetics and durability. Below is a quick guide to the maximum and minimum size options available for different types of metal and acrylic channel letters.

All Channel Signage โ€“ Size Limits

Material Variation Frontlit Backlit Front & Backlit Side Lit Front & Side Lit
Metal Trimless 5″โ€“40″ (Logo: 40″x40″) 5″โ€“80″ (Logo: 112″x72″) 5″โ€“40″ (Logo: 40″x40″) โ€” โ€”
Metal Aluminum Resin โ€“ Frontlit 5″โ€“32″ (Logo: 32″x32″) โ€” โ€” โ€” โ€”
Metal Aluminum Resin โ€“ Front&Backlit โ€” โ€” 5″โ€“32″ (Logo: 32″x32″) โ€” โ€”
Metal Trimcap โ€“ Frontlit 12″โ€“220″ (Logo: 12″x12″โ€“84″x220″) โ€” โ€” โ€” โ€”
Acrylic Frontlit 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€” โ€” โ€”
Acrylic Backlit โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€” โ€”
Acrylic Front & Backlit โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€”
Acrylic Side Lit โ€” โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€”
Acrylic Front & Side Lit โ€” โ€” โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″)

Metal Channel Letters โ€“ Size Limits

Type Letter Height (inches) Logo Size Limit
Trimless Frontlit 5″ โ€“ 40″ up to 40″x40″
Trimless Backlit 5″ โ€“ 80″ up to 112″x72″
Trimless Front & Backlit 5″ โ€“ 40″ up to 40″x40″
Aluminum Resin Frontlit 5″ โ€“ 32″ up to 32″x32″
Aluminum Resin Front & Backlit 5″ โ€“ 32″ up to 32″x32″
Trimcap Frontlit 12″ โ€“ 220″ 12″x12″ โ€“ 84″x220″

Acrylic Channel Letters โ€“ Size Limits

Option Letter Height (inches) Logo Size Limit
Frontlit 2″ โ€“ 24″ 2″ โ€“ 26″
Backlit 2″ โ€“ 24″ 2″ โ€“ 26″
Front & Backlit 2″ โ€“ 24″ 2″ โ€“ 26″
Side Lit 2″ โ€“ 24″ 2″ โ€“ 26″
Front & Side Lit 2″ โ€“ 24″ 2″ โ€“ 26″

  • Logos generally follow the same limits as letters but may vary depending on design complexity.
  • Acrylic letters are best suited for small to medium signage, while metal letters cover larger installations.

What are your shipping policies & lead times?

SHIPPING 

By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping. 

LEAD TIME

The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks

Category Details Time Frame
Standard Lead Time Minimum Production Time 2-4 Weeks Production + Shipping Days
Maximum Production Time 4 Weeks Production + Shipping Days
Additional Lead Time For orders with metal electroplating or anodizing 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days
Standard Shipping BC Clients (Lower Mainland) 2-3 Business Days
Outside BC (Canada & US Wide) 3-8 Business Days
Expedited Shipping Canada & US Wide 2-3 Business Days

HOLIDAY SHIPPING

Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.

You may contact our customer support team if you have any specific concerns about pending or upcoming orders

WHERE WE SHIP

We only ship our products to Canada and the US. 

OUR HEADQUARTERS

A308 โ€“ 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada