Acrylic Front & Side Lit Channel Letters

Frequently asked Questions

What are the parts of Acrylic Front & Side Lit Channel Letters?

  • Front Acrylic Cover: Customizable with white acrylic, 3M vinyl, or UV-printed graphics.
  • Acrylic Return: Unpainted and LED light is visible from the inside.
  • LED Light: Available in 6500K cool white, 3000K warm white, or RGB LED for color customization. Additional color temperatures (2700K, 4000K, 5000K, 7000K, 10000K) are available with a $150 USD fee and 2 weeks extra lead time.
  • Back Cover: Provides structural support and protects internal components.

How can I customize the sides (return) of the Acrylic Front & Side Lit Channel Letters?

The return (side) of our channel letters is white. The translucent material allows the LED lights to be visible from the sides.

These are the 5 LED color options:

  • 6500K White (Default)
  • 3000K Warm White
  • Red
  • Green
  • Blue

Optional 2700K, 4000K, 5000K, 7000K, and 10000K LEDs require $150 USD and 2 extra weeks.

What are the front cover choices for the Acrylic Front & Side Lit Channel Letters?

For letters or logo signs, we have 4 options for front covers: White (unpainted/clear), 3M 3630 Vinyl, 3M 3635 Vinyl, and UV-Printed cover.

White

This semi-transparent choice is great if you want to highlight the LED light you selected. The LED light options are 6500K White (Default), 3000K Warm White, Red, Green, and Blue.

Extra color temperatures (2700K, 4000K, 5000K, 7000K, and 10000K) are available with a $150 USD fee and 2 weeks additional lead time.

3M 3630

We provide 3M Vinyl films to cover the sign’s face if you would prefer a different color for the acrylic front. Since the film is semi-translucent, light can still pass through the front cover.

3M 3635

This option lets you achieve a dual-color effect: one color when the sign is off and another when it’s illuminated, thanks to its unique light-diffusing properties.

UV-Printed

In case the color you want isnโ€™t available on our 3M vinyl option, we can UV-print a custom color for you and attach it to the front of your sign. Send us the Pantone Color Code when you use the Instant Quote.

What illuminated signage options are available?

LED NEON

Modern, energy-efficient alternative to traditional neon with vibrant colors and customizable designs.

LIGHTBOX SIGN

Illuminated sign with a translucent face where graphics are placed.

What is the warranty for signs with light?

Our warranty begins when you receive the product and lasts for the specified warranty period. The products included in the 3-year warranty are Metal Channel Letters and Rigid Neon Signs.

MATERIAL PRODUCT LINE WARRANTY PERIOD
Metal Channel Letters Trimless Front Lit Channel Letters
Trimless BackLit Channel Letters
Trimless Front & Back Lit Channel Letters
Aluminum Resin Front Lit Channel Letters
Aluminum Resin Front & Back Lit Channel Letters
3 Years
LED Neon Flex Neon 1 Year
LED Neon Rigid Neon Sign With No Backingย  (Indoor & Outdoor)
Rigid Neon Sign With Backingย (Indoor)
Neon Channel Letters
3 Years
Acrylic Channel Letters Acrylic Front Lit Channel Letters & Logos
Acrylic Back Lit Channel Letters
Acrylic Side Lit Channel Letters
Acrylic Front & Back Lit Channel Letters & Logos
3 Years
Lightbox Modular Lightbox 3 Years

Warranty Extension

  • Metal Channel Letters – We offer a warranty extension to our Metal Channel Letters to 4 (+6%) or 5 years (+12%).

What are your shipping policies & lead times?

SHIPPING 

By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping. 

LEAD TIME

The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks

Category Details Time Frame
Standard Lead Time Minimum Production Time 2-4 Weeks Production + Shipping Days
Maximum Production Time 4 Weeks Production + Shipping Days
Additional Lead Time For orders with metal electroplating or anodizing 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days
Standard Shipping BC Clients (Lower Mainland) 2-3 Business Days
Outside BC (Canada & US Wide) 3-8 Business Days
Expedited Shipping Canada & US Wide 2-3 Business Days

HOLIDAY SHIPPING

Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.

You may contact our customer support team if you have any specific concerns about pending or upcoming orders

WHERE WE SHIP

We only ship our products to Canada and the US. 

OUR HEADQUARTERS

A308 โ€“ 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada

What are the size limits of Channel Letters/Logo Signs?

Choosing the right channel letter size is important for both aesthetics and durability. Below is a quick guide to the maximum and minimum size options available for different types of metal and acrylic channel letters.

All Channel Signage โ€“ Size Limits

Material Variation Frontlit Backlit Front & Backlit Side Lit Front & Side Lit
Metal Trimless 5″โ€“40″ (Logo: 40″x40″) 5″โ€“80″ (Logo: 112″x72″) 5″โ€“40″ (Logo: 40″x40″) โ€” โ€”
Metal Aluminum Resin โ€“ Frontlit 5″โ€“32″ (Logo: 32″x32″) โ€” โ€” โ€” โ€”
Metal Aluminum Resin โ€“ Front&Backlit โ€” โ€” 5″โ€“32″ (Logo: 32″x32″) โ€” โ€”
Metal Trimcap โ€“ Frontlit 12″โ€“220″ (Logo: 12″x12″โ€“84″x220″) โ€” โ€” โ€” โ€”
Acrylic Frontlit 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€” โ€” โ€”
Acrylic Backlit โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€” โ€”
Acrylic Front & Backlit โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€” โ€”
Acrylic Side Lit โ€” โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″) โ€”
Acrylic Front & Side Lit โ€” โ€” โ€” โ€” 2″โ€“24″ (Logo: 2″โ€“26″)

Metal Channel Letters โ€“ Size Limits

Type Letter Height (inches) Logo Size Limit
Trimless Frontlit 5″ โ€“ 40″ up to 40″x40″
Trimless Backlit 5″ โ€“ 80″ up to 112″x72″
Trimless Front & Backlit 5″ โ€“ 40″ up to 40″x40″
Aluminum Resin Frontlit 5″ โ€“ 32″ up to 32″x32″
Aluminum Resin Front & Backlit 5″ โ€“ 32″ up to 32″x32″
Trimcap Frontlit 12″ โ€“ 220″ 12″x12″ โ€“ 84″x220″

Acrylic Channel Letters โ€“ Size Limits

Option Letter Height (inches) Logo Size Limit
Frontlit 2″ โ€“ 24″ 2″ โ€“ 26″
Backlit 2″ โ€“ 24″ 2″ โ€“ 26″
Front & Backlit 2″ โ€“ 24″ 2″ โ€“ 26″
Side Lit 2″ โ€“ 24″ 2″ โ€“ 26″
Front & Side Lit 2″ โ€“ 24″ 2″ โ€“ 26″

  • Logos generally follow the same limits as letters but may vary depending on design complexity.
  • Acrylic letters are best suited for small to medium signage, while metal letters cover larger installations.