Acrylic Side Lit Channel Letters
Frequently asked Questions
What are the parts of Acrylic Side Lit Channel Letters?
- Front Acrylic: Customizable with any Pantone color.
- Side Acrylic: Unpainted and shows the LED colors.
- LED Light: Available in 6500K cool white, 3000K warm white, or RGB LED for color customization. Additional color temperatures (2700K, 4000K, 5000K, 7000K, 10000K) are available with a $150 USD fee and 2 weeks extra lead time.
- Back Cover: Provides structural support and protects internal components.
What are the acrylic front cover choices for the Acrylic Side Lit Channel Letters?
The front face of our Acrylic Side Lit Channel Letters, which is not illuminated, can be customized with either a painted, UV printed, or metal finish.
Polished options are currently not available.
Standard Colors: Choose from our preselected color palette.
Custom Pantone Color Code Match: Achieve an exact color match by specifying a Pantone Color Code. This option is ideal for aligning with existing branding or design elements.
UV-Printed: We use UV-printed for custom colors for letter signs and custom graphics or images for logo signs.
Metal Laminate: Select from a range of high-quality metal laminates to add a sophisticated and modern look to your sign.
- Stainless Steel Brushed
- Black Titanium Brushed
- Gold Brushed
What are the customization options for the sides of the Acrylic Side Lit Channel Letters?
The Acrylic Side Lit Channel Letters gives a unique glow from the sides of the sign.
Letter Height
2″ to 24″
Size
Height: 2″-26″
Width: 2″-26″
LED Colors
The Return (side) will only be White and unpainted. This means it’s semi-transparent and will showcase LED color on your sign. We have 5 LED options:
- 6500K White (Default)
- 3000K Warm White
- Red
- Green
- Blue
Extra color temperatures (2700K, 4000K, 5000K, 7000K, and 10000K) are available with a $150 USD fee and 2 weeks additional lead time.
Front Cover Options
For Front Cover options, you can choose between Painted (in any Pantone Color) or Metal Laminate:
- Stainless Steel Brushed
- Black Titanium Brushed
- Gold Brushed
Where can I install my Acrylic Channel Letters? Is it waterproof?
Our current Acrylic Channel Letters are not waterproof and available for indoor use only.
Although our Acrylic Channel Letters are designed exclusively for indoor use, they are highly effective at capturing attention in any setting. Mount it behind the checkout counter, near the window, or glass doors of retail stores or kiosks in malls to help increase foot traffic.
They are also perfect for enhancing the ambiance in restaurants, cafes, corporate offices, and educational institutions. Overall, this signage is useful for enticing attention and illuminating areas like entrances, reception areas, lobbies, and other key locations.
What are the materials used for Acrylic Channel Letters?
The Acrylic Channel Signs are crafted with high-quality acrylic for both the face and the body, which provides durability and a sleek look. The body provides structural support, while the acrylic faces offer a clean appearance.
Each channel letter or logo sign includes UL & cUL-listed power supplies and wiring for the LED and electrical elements for reliable performance in commercial establishments.
We offer five LED options to suit various needs: 6500K White (Default), 3000K Warm White, Red, Green, and Blue.
Additional color temperatures (2700K, 4000K, 5000K, 7000K, 10000K) are available with a $150 USD fee and 2 weeks extra lead time.
What is the warranty for signs with light?
Our warranty begins when you receive the product and lasts for the specified warranty period. The products included in the 3-year warranty are Metal Channel Letters and Rigid Neon Signs.
| MATERIAL | PRODUCT LINE | WARRANTY PERIOD |
| Metal Channel Letters | Trimless Front Lit Channel Letters Trimless BackLit Channel Letters Trimless Front & Back Lit Channel Letters Aluminum Resin Front Lit Channel Letters Aluminum Resin Front & Back Lit Channel Letters |
3 Years |
| LED Neon | Flex Neon | 1 Year |
| LED Neon | Rigid Neon Sign With No Backing (Indoor & Outdoor) Rigid Neon Sign With Backing (Indoor) Neon Channel Letters |
3 Years |
| Acrylic Channel Letters | Acrylic Front Lit Channel Letters & Logos Acrylic Back Lit Channel Letters Acrylic Side Lit Channel Letters Acrylic Front & Back Lit Channel Letters & Logos |
3 Years |
| Lightbox | Modular Lightbox | 3 Years |
Warranty Extension
- Metal Channel Letters – We offer a warranty extension to our Metal Channel Letters to 4 (+6%) or 5 years (+12%).
What are the size limits of Channel Letters/Logo Signs?
Choosing the right channel letter size is important for both aesthetics and durability. Below is a quick guide to the maximum and minimum size options available for different types of metal and acrylic channel letters.
All Channel Signage – Size Limits
| Material | Variation | Frontlit | Backlit | Front & Backlit | Side Lit | Front & Side Lit |
|---|---|---|---|---|---|---|
| Metal | Trimless | 5″–40″ (Logo: 40″x40″) | 5″–80″ (Logo: 112″x72″) | 5″–40″ (Logo: 40″x40″) | — | — |
| Metal | Aluminum Resin – Frontlit | 5″–32″ (Logo: 32″x32″) | — | — | — | — |
| Metal | Aluminum Resin – Front&Backlit | — | — | 5″–32″ (Logo: 32″x32″) | — | — |
| Metal | Trimcap – Frontlit | 12″–220″ (Logo: 12″x12″–84″x220″) | — | — | — | — |
| Acrylic | Frontlit | 2″–24″ (Logo: 2″–26″) | — | — | — | — |
| Acrylic | Backlit | — | 2″–24″ (Logo: 2″–26″) | — | — | — |
| Acrylic | Front & Backlit | — | — | 2″–24″ (Logo: 2″–26″) | — | — |
| Acrylic | Side Lit | — | — | — | 2″–24″ (Logo: 2″–26″) | — |
| Acrylic | Front & Side Lit | — | — | — | — | 2″–24″ (Logo: 2″–26″) |
Metal Channel Letters – Size Limits
| Type | Letter Height (inches) | Logo Size Limit |
| Trimless Frontlit | 5″ – 40″ | up to 40″x40″ |
| Trimless Backlit | 5″ – 80″ | up to 112″x72″ |
| Trimless Front & Backlit | 5″ – 40″ | up to 40″x40″ |
| Aluminum Resin Frontlit | 5″ – 32″ | up to 32″x32″ |
| Aluminum Resin Front & Backlit | 5″ – 32″ | up to 32″x32″ |
| Trimcap Frontlit | 12″ – 220″ | 12″x12″ – 84″x220″ |
Acrylic Channel Letters – Size Limits
| Option | Letter Height (inches) | Logo Size Limit |
| Frontlit | 2″ – 24″ | 2″ – 26″ |
| Backlit | 2″ – 24″ | 2″ – 26″ |
| Front & Backlit | 2″ – 24″ | 2″ – 26″ |
| Side Lit | 2″ – 24″ | 2″ – 26″ |
| Front & Side Lit | 2″ – 24″ | 2″ – 26″ |
- Logos generally follow the same limits as letters but may vary depending on design complexity.
- Acrylic letters are best suited for small to medium signage, while metal letters cover larger installations.
What are your shipping policies & lead times?
SHIPPING
By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping.
LEAD TIME
The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks.
| Category | Details | Time Frame |
| Standard Lead Time | Minimum Production Time | 2-4 Weeks Production + Shipping Days |
| Maximum Production Time | 4 Weeks Production + Shipping Days | |
| Additional Lead Time | For orders with metal electroplating or anodizing | 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days |
| Standard Shipping | BC Clients (Lower Mainland) | 2-3 Business Days |
| Outside BC (Canada & US Wide) | 3-8 Business Days | |
| Expedited Shipping | Canada & US Wide | 2-3 Business Days |
HOLIDAY SHIPPING
Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.
You may contact our customer support team if you have any specific concerns about pending or upcoming orders
WHERE WE SHIP
We only ship our products to Canada and the US.
OUR HEADQUARTERS
A308 – 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada












