Rigid Neon Sign – With Backing
Frequently asked Questions
What are the backing options for the Rigid Neon Sign With Backing?
The acrylic backing is added to our neon sign for a flat surface that supports the neon sign. Aside from this function, backings are also useful for expanding the creative possibilities of a sign design.
For example, a detailed logo can be complemented by UV-printed artwork on the acrylic backing while the neon tubes can highlight key elements of the logo. This allows flexibility in design since not every part of the logo has to be illuminated.
We offer different choices that can help your clients have a great match for their establishment:
Frosted clear acrylic
This material has a translucent and slightly textured surface.
Matte Black
The acrylic backing is black to create a strong contrast that makes the neon colors stand out more prominently.
UV-Printed
Custom design or pattern printed on the backing material, especially for intricate and detailed graphics.
Clear Acrylic
A transparent backing with a smooth surface.
Painted PC
We can paint the backing with any color as long as you provide the Pantone Color code. This will help us match the color of the paint accurately.
What are the color options for Rigid Neon with Backing?
Our Rigid Neon with Backing is available in multiple vibrant neon colors. Choose from White, Warm White, Red, Pink, Green, Cyan, Yellow, Blue, and Orange. We can create a sign with a combination of multiple neon colors to ensure that your signage perfectly fits your client’s brand or space.
Can I combine more than one color for the custom neon sign?
Yes, you can combine more neon colors. Simply fill out the Instant Quote page for the neon sign you want to use, then select the colors you need for the signage.
If your signage has a logo, please provide the vector art of the entire signage so we can see your design requirements.
Check out some LED neon sign samples:
Flex Neon Sign
Rigid Neon Sign
What is UL & cUL Listing?
Underwriters Laboratories (UL) and Underwriters Laboratories of Canada (cUL) are independent safety science organizations that test and certify products to meet specific safety standards
A UL or cUL mark indicates that a product, particularly electrical products, has undergone various evaluations to ensure it complies with the safety requirements of the United States or Canada. These certifications are essential for consumer confidence and regulatory compliance, especially for commercial areas.
Note that UL and cUL certifications cannot be used interchangeably. Products certified for one country may not necessarily meet the safety standards of the other.
Purpose of the certifications
Testing the products before they go to the market allows these groups to identify and address potential hazards they may cause to consumers. Strict standards for electrical products are crucial, and having these certifications builds consumer trust because they know the products they’re purchasing are safe to use for their business.
What are your UL & cUL listed products?
- Rigid Neon Sign with Backing
- Rigid Neon Sign No Backing
- Neon Channel Letters
- All Metal Channel Letters
- All Acrylic Channel Letters
What is the backing size limit for a Rigid Neon Sign with Backing?
The maximum size is 117cm x 236cm (46”x93”), and the neon graphic must maintain a 2/3″ margin from the edge of the backing. This refers to the maximum dimensions of the neon sign that can be created on a single backer or panel. The size limit is measured from the neon edge to the backing edge.
What if my design exceeds the Rigid Neon backing size limit?
If the design exceeds the neon backing size limit 117cm x 236cm (46”x93”), we will divide them into multiple pieces to fit within the required dimensions.
What is the difference between Rigid Neon Signs and Flex Neon Signs?
Flex Neon Sign
Flex Neon Signs offer accurate shapes but with softer lines compared to Rigid Neons due to the silicone material used. The liquid silicone is poured over a mold, allowing for intricate designs with a smoother appearance. Clients can choose various backing options for this neon sign. It’s also more cost-effective, so it’s a great sign for starting small businesses or for seasonal events.
Rigid Neon Sign
Rigid Neon Signs feature precisely shaped neon tubes and clean lines achieved through advanced laser-cutting technology. It is lightweight and seamless, making it ideal for indoor or temporary outdoor installations for business logos, names, or event decoration. Compared to Flex Neon, this signage has a more three-dimensional look due to the acrylic support of the LED neon design.
What are your shipping policies & lead times?
SHIPPING
By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping.
LEAD TIME
The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks.
| Category | Details | Time Frame |
| Standard Lead Time | Minimum Production Time | 2-4 Weeks Production + Shipping Days |
| Maximum Production Time | 4 Weeks Production + Shipping Days | |
| Additional Lead Time | For orders with metal electroplating or anodizing | 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days |
| Standard Shipping | BC Clients (Lower Mainland) | 2-3 Business Days |
| Outside BC (Canada & US Wide) | 3-8 Business Days | |
| Expedited Shipping | Canada & US Wide | 2-3 Business Days |
HOLIDAY SHIPPING
Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.
You may contact our customer support team if you have any specific concerns about pending or upcoming orders
WHERE WE SHIP
We only ship our products to Canada and the US.
OUR HEADQUARTERS
A308 – 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada
Do you have battery-operated neon signs?
Currently, we don’t offer battery-operated LED neon signs. All of our signs are designed to plug directly into a standard electrical outlet for consistent power and brightness






























