LIGHTBOX SIGN
Modular Lightbox

Modular Lightbox

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Frequently asked Questions

Are Modular Lightbox signs waterproof?

Modular Lightbox signs are not waterproof and are designed for indoor use only. They can be strategically placed in areas where they can captivate audiences, such as corridors, waiting areas, or conference rooms.

How can I order multiple front covers for Modular Lightbox?

You may leave a message in the Comment field when you use the Instant Quote for our Modular Lightbox sign. Please indicate the cover, the amount of cover per lightbox, or the number of lightboxes that need extra covers. Contact us at hello@novasignage.com if you need more than one cover per lightbox sign.

What are the components of a Modular Lightbox?

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The Modular Lightbox is comprised of:

  • An acrylic front diffuser that you can customize with us through UV printing.
    • You may use 3M vinyl if you have the vinyl cutter and materials.
  • ABS engineering plastic frame that can withstand the rigors of daily use.
  • An LED light source for even illumination and to ensure that any graphics will stand out.

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What customization options are available for Modular Lightbox signs?

Here are two ways to customize your Modular Lightbox:

UV Printing

This method allows for intricate designs, vibrant colors, and sharp imagery, making it ideal for showcasing logos, promotional messages, or decorative elements.

Vinyl Cutting

We do not offer this, but if your sign shop has a vinyl cutter, you can order a Blank Modular Lightbox. This enables your shop to create personalized vinyl designs that can be easily applied to the front acrylic cover. This option is a cost-effective way for sign shops to provide clients with flexibility in branding and messaging.

How should I maintain my LightBox sign?

Proper maintenance is important to make sure that your lightbox sign will last for a long time. Here are some tips for taking care of the Modular Lightbox:

Materials Needed:

Soft, microfiber cloth 

How to clean

1. Turn off and unplug the sign before cleaning.

2. Dust off the surface gently using a soft, dry cloth. 

3. If there is grime, wipe the exterior with a damp cloth and mild soap.

4. Pat the surface to dry with a soft cloth to prevent water spots and streaking.

What to avoid

  • Do not use glass cleaners, ammonia-based products, or any abrasive cleaners, as they can damage the acrylic surface.
  • Avoid using paper towels, rough cloths, or any abrasive materials.

What are your shipping policies & lead times?

SHIPPING 

By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping. 

LEAD TIME

The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks. 

Category Details Time Frame
Standard Lead Time Minimum Production Time 2-4 Weeks Production + Shipping Days
Maximum Production Time 4 Weeks Production + Shipping Days
Additional Lead Time For orders with metal electroplating or anodizing 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days
Standard Shipping BC Clients (Lower Mainland) 2-3 Business Days
Outside BC (Canada & US Wide) 3-8 Business Days
Expedited Shipping Canada & US Wide 2-3 Business Days

HOLIDAY SHIPPING

Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.

You may contact our customer support team if you have any specific concerns about pending or upcoming orders

WHERE WE SHIP

We only ship our products to Canada and the US. 

OUR HEADQUARTERS

A308 – 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada

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