ADA SIGN: FULLY CUSTOM

ADA signs are designed to meet the Americans with Disabilities Act (ADA) standards, ensuring accessibility in public and private spaces. They are commonly used for wayfinding, room identification, restrooms, exits, and safety signage.

What’s the difference between tactile and non-tactile ADA signs?
Tactile ADA signs include raised characters and Braille, designed for permanent room identification (e.g., restrooms, exits). Non-tactile ADA signs, like directional signs, only require visual contrast and non-glare finishes.

Are ADA signs required in Canada?
Not exactly. Canada doesn’t follow the ADA. Instead, accessibility signage must comply with the CSA B651-18 Accessible Design for the Built Environment standard, along with provincial accessibility legislation such as the Accessibility for Ontarians with Disabilities Act (AODA).

Here are the similarities of ADA and Canadian Accessibility

1. Tactile Characters
   • Both require raised text/letters (minimum height and depth) for touch readability.
2. Braille
   • Both require Braille under tactile text for permanent room/space identification signs.
   • Placement of Braille (directly below text) is consistent.
3. Character Style
   • Sans serif, simple, easy-to-read fonts.
   • No italic, script, or decorative fonts allowed.
4. Contrast
   • High contrast between characters/symbols and background (light on dark or dark on light).
5. Finish
   • Non-glare, matte finish required to reduce reflections and improve readability.
6. Pictograms
   • If used, pictograms must be accompanied by tactile text descriptors.
7. Mounting Height & Location
   • Signs must be installed at accessible heights for both standing and wheelchair users.
   • Typically on the latch side of the door, consistent in both systems.
8. Permanent Room Identification
   • Both standards apply to signs identifying permanent spaces (restrooms, exits, stairways, etc.).
9. Accessibility Symbols
   • The International Symbol of Accessibility (wheelchair symbol) is recognized in both.

We offer a variety of materials, each with its own properties and finishing options:

Acrylic

A lightweight, durable plastic with a smooth surface that’s easy to shape and customize. Popular for modern, clean signage.

• Porcelain White
• Matte Black
• Frosted Clear
• Painted in any Pantone color
• Braille Beads: Clear, Black, White

Aluminum

A lightweight metal that resists rust and corrosion, making it ideal for both indoor and outdoor signage.

• Brushed
• UV Printed
• Painted in any Pantone color
• Etched
• Braille Beads: Black, Stainless Steel

Stainless Steel

A strong, corrosion-resistant metal with a polished, modern look. Perfect for high-end or long-lasting signage.

• Brushed
• UV Printed
• Painted in any Pantone color
• Electroplated
• Etched
• Braille Beads: Stainless Steel, Painted

Brass

A timeless metal known for its warm gold tone and premium appearance. Often used for elegant or classic signage.

• Brushed Brass
• Braille Beads: Brass, Black, Stainless Steel

We ship all orders within the US and Canada exclusively through UPS. You can choose between standard and expedited shipping options at checkout.

Note: We currently do not offer other delivery methods.

How to Track a UPS Order Delivered to the US or Canada

Step-by-Step Guide:

1. Obtain the Tracking Number: This is a unique code assigned to your package. You can find it on the “Ready for Shipping” update email from us.
2. Access the UPS Tracking Website: Go to the UPS website for the country where the package is being delivered:
   • United States: https://www.ups.com/track?loc=en_US
   • Canada: https://www.ups.com/track?loc=en_CA
3. Enter the Tracking Number: On the UPS tracking page, you’ll find a field to enter the tracking number.
   • Paste or type the tracking number accurately.
4. Track Your Package: Click the “Track” button. The UPS website will display the tracking information, including:
   • Shipment status (e.g., In Transit, Out for Delivery, Delivered)
   • Estimated delivery date
   • Movement history (locations where the package has been scanned)

If you have any issues or need further assistance, contact UPS customer service.

SHIPPING 

By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping. 

LEAD TIME

The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks. 

HOLIDAY SHIPPING

Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.

You may contact our customer support team if you have any specific concerns about pending or upcoming orders

WHERE WE SHIP

We only ship our products to Canada and the US. 

OUR HEADQUARTERS

A308 – 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada