ADA SIGN: UV-PRINTED
Frequently asked Questions
What are ADA signs used for?
ADA signs are designed to meet the Americans with Disabilities Act (ADA) standards, ensuring accessibility in public and private spaces. They are commonly used for wayfinding, room identification, restrooms, exits, and safety signage.
What’s the difference between tactile and non-tactile ADA signs?
Tactile ADA signs include raised characters and Braille, designed for permanent room identification (e.g., restrooms, exits). Non-tactile ADA signs, like directional signs, only require visual contrast and non-glare finishes.
Are ADA signs required in Canada?
Not exactly. Canada doesn’t follow the ADA. Instead, accessibility signage must comply with the CSA B651-18 Accessible Design for the Built Environment standard, along with provincial accessibility legislation such as the Accessibility for Ontarians with Disabilities Act (AODA).
Here are the similarities of ADA and Canadian Accessibility
- Tactile Characters
- Both require raised text/letters (minimum height and depth) for touch readability.
- Braille
- Both require Braille under tactile text for permanent room/space identification signs.
- Placement of Braille (directly below text) is consistent.
- Character Style
- Sans serif, simple, easy-to-read fonts.
- No italic, script, or decorative fonts allowed.
- Contrast
- High contrast between characters/symbols and background (light on dark or dark on light).
- Finish
- Non-glare, matte finish required to reduce reflections and improve readability.
- Pictograms
- If used, pictograms must be accompanied by tactile text descriptors.
- Mounting Height & Location
- Signs must be installed at accessible heights for both standing and wheelchair users.
- Typically on the latch side of the door, consistent in both systems.
- Permanent Room Identification
- Both standards apply to signs identifying permanent spaces (restrooms, exits, stairways, etc.).
- Accessibility Symbols
- The International Symbol of Accessibility (wheelchair symbol) is recognized in both.
What finishing options are available for ADA: UV Printed?
ADA signs can be customized with a variety of finishes for both aesthetics and compliance:
Acrylic Finishing Options
Acrylic signs offer a sleek and durable solution for ADA signage. They can be tailored with different finishes to suit modern or professional environments.
- Porcelain White
- Matte Black
- Frosted Clear
Aluminum Finishing Options
Aluminum signs are lightweight yet strong, making them a reliable choice for accessibility signage in both indoor and outdoor spaces.
- Brushed Aluminum
- UV Printed Aluminum
Clear PVC Film Finishing
Clear PVC Film is often applied for Braille dots and tactile elements, ensuring clarity and precision.
Note: Braille elements applied to clear PVC must have a contrasting color to comply with accessibility guidelines.
What accessibility features can be added to my UV Printed ADA Sign?
Get tailored ADA-compliant signage with our customization options.
- Raised Tactile Text – Ensures readability by touch, as required under ADA guidelines.
- Braille Integration – Grade 2 Braille can be seamlessly added to all materials for full compliance.
- High Contrast Colors – Using finishes that provide strong visual contrast between background and lettering for better visibility.
- Non-Glare Surfaces – This is recommended to reduce glare and improve readability in bright lighting conditions.
How is my order shipped?
We ship all orders within the US and Canada exclusively through UPS. You can choose between standard and expedited shipping options at checkout.
Note: We currently do not offer other delivery methods.
How to Track a UPS Order Delivered to the US or Canada
Step-by-Step Guide:
- Obtain the Tracking Number: This is a unique code assigned to your package. You can find it on the “Ready for Shipping” update email from us.
- Access the UPS Tracking Website: Go to the UPS website for the country where the package is being delivered:
- United States: https://www.ups.com/track?loc=en_US
- Canada: https://www.ups.com/track?loc=en_CA
- Enter the Tracking Number: On the UPS tracking page, you’ll find a field to enter the tracking number.
- Paste or type the tracking number accurately.
- Track Your Package: Click the “Track” button. The UPS website will display the tracking information, including:
- Shipment status (e.g., In Transit, Out for Delivery, Delivered)
- Estimated delivery date
- Movement history (locations where the package has been scanned)
If you have any issues or need further assistance, contact UPS customer service.
What are your shipping policies & lead times?
SHIPPING
By default, we do standard shipping but you may opt for expedited shipping upon request. Please note that we do not offer free shipping.
LEAD TIME
The lead time for custom signage depends on the complexity of your request. Meanwhile, all our products come with a standard lead time of 2 business weeks.
| Category | Details | Time Frame |
| Standard Lead Time | Minimum Production Time | 2-4 Weeks Production + Shipping Days |
| Maximum Production Time | 4 Weeks Production + Shipping Days | |
| Additional Lead Time | For orders with metal electroplating or anodizing | 2-4 Weeks (Standard Production) + 1 Additional Week (For Production) + Shipping Days |
| Standard Shipping | BC Clients (Lower Mainland) | 2-3 Business Days |
| Outside BC (Canada & US Wide) | 3-8 Business Days | |
| Expedited Shipping | Canada & US Wide | 2-3 Business Days |
HOLIDAY SHIPPING
Due to increased seasonal demand, our shipping timelines may experience temporary delays every mid-December through the end of the year. Our team is minimizing any disruptions to your orders.
You may contact our customer support team if you have any specific concerns about pending or upcoming orders
WHERE WE SHIP
We only ship our products to Canada and the US.
OUR HEADQUARTERS
A308 – 4899 Vanguard Road, Richmond, BC, V6X 0W5 Canada

